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The backup service desk for Asigra

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Transform your backup service into an intelligence platform

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BackupChecks makes it easy to deliver a backup service that actually provides value to your customers.

Customer portal
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Help your Asigra engineers deliver proactive, high-touch customer service to more people in less time.

Service desk

The customer portal

Give your customers a branded portal to check on their vital backup stats

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· How much data are they storing and what is the trend?

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· How many restores have they made?

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· Which sets have completed successfully?

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Customer portal features

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Real-time backup stats

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Give your customers the information they need to plan their backup strategy

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Include your logo and branding

Service desk

Give your engineers the power to do more and remove repetitive tasks that deliver no customer value

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· Fix common issues across all customers and all DS-Systems in one click

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· Flag and report issues to customers based on their contact preferences

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· Escalate critical issues to senior support engineers

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and identify recurrent faults

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Service desk features

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Simple management of your end-customers and resellers

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Deep insight into daily backup activities, past reporting and future forecasting

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Secure deployment as a virtual appliance in your data centre

Pricing Plans

Pricing plans that fit everyone. More productive engineers, more satisfied customers

1 user

$5,000

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Up to 5 users

$10,000

Start now

More than 5 users

Call now

+44 (0)330 22 33 077

(8am-6pm Monday to Friday)

Contact us

To try the BackupChecks demo or for more information, get in touch today